Data controller
- João Miguel Norte da Silva, NIF 217974295
- Rua do Avenal, n.º 48, 1.º esquerdo, 2500-274 Caldas da Rainha, Portugal
- Email: adestradorcanino.joaosilva@gmail.com
- Phone: +351 919 116 832
Technical maintenance of the website may be carried out by an authorised provider, with access limited to what is necessary and a duty of confidentiality. That provider does not decide how the data is used.
1. Contacts and requests for services or products
Data: what you send us by WhatsApp or email, such as name, contact details, the content of your request and the data needed to provide the service or prepare the order (for example, information about your dog or a delivery address, when agreed).
Purpose: to reply, make proposals and manage bookings, services and orders.
Legal basis: pre-contractual steps at your request and performance of the contract; compliance with legal obligations where applicable (for example, invoicing).
2. Course registrations
Registrations are made through external forms (forms.app). These forms collect name, phone, email and tax number (NIF); age, profession and address are optional. They may also collect information about the dog and participation choices.
Registrants' data is managed by João. For the SIME course, the entity that receives payments only receives payment information, not the list of registrants.
Purpose: registration, course organisation, communication with participants, payment and invoicing. Only the data needed for each purpose is used.
Legal basis: pre-contractual steps and performance of the participation contract; compliance with legal obligations such as invoicing.
3. Day care waiting list
Data: name, contact details and the information needed for the request.
Purpose: to record your interest and contact you when a place may become available. It is not a marketing subscription.
Legal basis: pre-contractual steps at your request.
4. Image, voice and WhatsApp groups
Recording or using image or voice and joining WhatsApp groups are optional and separate from registration. They only happen with your permission, which you can withdraw at any time.
Before joining a WhatsApp group, you are told that other members can see your number and the profile details WhatsApp displays.
If you do not want to join the group, you will still receive course information individually.
Legal basis: consent.
5. How long we keep data
- Information requests without a contract: up to 6 months after the last contact.
- Waiting list: up to 12 months. Only renewed if you confirm you are still interested.
- Operational communications and groups for a course: up to 3 months after the course ends, unless there is a specific, justified need.
- Data needed to perform the contract, for invoicing, legal obligations or defending rights: for the periods that apply to each of those purposes. Tax and contractual documents are not deleted after 3 months.
- Consents: proof of consent is kept for as long as needed to show it was valid.
6. Providers and recipients
- Lovable: website hosting and visit statistics. When you visit the website, your browser communicates with the hosting servers, which may record technical data such as your IP address.
- Cloudflare: the hosting provider's security and delivery infrastructure. It processes technical connection data (such as your IP address) and may set the technical cookie __cf_bm, needed to protect the website against automated traffic, which expires after 30 minutes of inactivity. See the Cookies and technologies used page.
- forms.app: course registration forms. forms.app states that it hosts form data in the European Union; this does not guarantee that all access, sub-processors and processing take place exclusively in the EU.
- WhatsApp (Meta): messages and, when authorised, course groups.
- Email service (Gmail, Google): email exchange.
To work, the website and contacts rely on external providers, which process data under their own terms:
In WhatsApp groups, the other participants also receive the data WhatsApp displays. Data may also be disclosed to public authorities where the law requires it.
Some of these providers may process data outside the European Economic Area, under their own policies. We do not list transfer mechanisms or agreements here that have not been confirmed for each service. You can ask for more information at the email address above.
The retention periods in section 5 are those set by João. Providers may have their own technical periods (for example, server logs), set out in their policies.
We do not use your data for advertising, profiling or automated decisions.
7. Your rights
You may request access to, rectification, erasure, restriction, objection and portability of your data, under the terms and conditions set by law. You may withdraw consent at any time, without affecting processing carried out before.
To exercise your rights, write to adestradorcanino.joaosilva@gmail.com. We will only ask for additional information if it is needed to confirm your identity when in doubt.
You also have the right to lodge a complaint with the Portuguese data protection authority (CNPD).